Spot On for Talent Acquisition & Development

Guest Services Agent 184 views

We are looking for a Guest Services Agent position to add to our ever-growing team with a focus on working with many of our current hotels and their additional needs. This position will work from home and will require good internet connection and a quiet place to work

Responsibilities

  • Speaking Clearly
  • Being friendly, warm, anticipatory and interactive with hotel guests.
  • Use correct verbiage and procedures for hotels
  • Making calls to various hotel guests to enquire about their stay and ensure their needs are being met
  • Direct calls to relevant departments
  • Log wake up calls and perform wake up call services
  • Enter tickets into hotel guest management systems
  • Call garages for valet services
  • Communicate with fellow operators and hotel staff to ensure seamless service

Education

  • High School Diploma (or equivalent)

Qualifications

  • Experience in a related field is preferable but not required
  • Experience in Customer Service

Skills

  • Excellent communication skills
  • Good computer skills
  • Speaks clearly
  • Being friendly, intuitive and caring of every caller on every call
  • Top end customer service skills

Requirements

  • Excellent fast and stable internet access
  • Quiet area to work from
Only candidates can apply for this job.
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Company Information
  • Total Jobs 3601 Jobs
  • Category Recruitment Consultancy
  • Slogan We Stand Stronger When We Stand Together
  • Full Address Siedmiogrodzka 1/123 , 01-204 Warszawa
  • Address Warszawa
  • Industry Human Resources, Recruitment Consultancy, Training
  • Company Type LLC
  • Email enquiries@spotonps.com
  • SPOC enquiries@spotonps.com
  • About The Company Spot On was founded to help people find their dream job, and help employers find their dream candidates. We believe that social responsibility toward the community is an essential duty, ours is focused on finding the fit job for individuals with an Autism spectrum disorder (ASD) and people with impairment Surviving business environment is becoming more challenging than ever, which creates the need to possess all the skills necessary to grow the business and dominate market place. Unlike traditional recruitment and sourcing agencies, our focus is more on the talent acquisition process, it’s more about the proper identification of the skills needed and the recommendation of proper candidates. We are not just a recruitment company that’s after providing candidates and getting the revenue.  Our true focus is about minimizing the turnover rate of employees by identifying the needed skills, recommending the proper candidate and if needed, developing the needed skills in the candidate as well as the community through cooperation with governments and local entities.
  • Specialties Talent Acquisition and Development
  • Website https://spotonps.pl/
  • Headquarters Address Siedmiogrodzka 1/123
  • Tagline/Slogan We Stand Stronger When We Stand Together
Connect with us
Contact Us

Contact US

Email : info@spotonps.pl
Address : Siedmiogrodzka 1 / 123, 01-204 Warszawa
Phone : +48 660 762 309

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