Spot On for Talent Acquisition & Development

IT Service Management Consultant 126 views

Role objectives
The Service Management Consultant will work on an implementation of an ISO/IEC 20000 integrated service management system that delivers IT services globally.

Duties & Responsibilities
You will be responsible for the implementation of ITIL service management processes across Global IT and Delivery, including Application Services, Infrastructure and Operations, Service Desk and Workplace services. As a Service Management Consultant, you should have in-depth knowledge of ITIL, be familiar with ISO/IEC 20000, have consulting, organisational change and project management experience.

Skills & Competencies

  • Highly analytical in problem solving with the ability to apply original/ innovative thinking and also work to deliverables/timescales unsupervised
  • A high level of oral and written communication skills in order to communicate effectively with senior managers, colleagues and other stakeholders
  • In depth knowledge of ITIL and familiarity with ITIL and ISO/IEC 20000
  • Consulting, Project management, Organisational change
  • Workshop facilitation
  • Process design
  • Performance management
  • ITIL Certification

You will be certified/expert in ITIL and have previous experience of Service Delivery Manager roles. You will have experience of the implementation of Service management processes into a range of environments.


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Company Information
  • Total Jobs 3804 Jobs
  • Address Warszawa
  • Industry Human Resources, Recruitment Consultancy, Training
  • Company Type LLC
  • Company Size 2-10 Employees
  • Email
  • SPOC
  • About The Company Spot On was founded to help people find their dream job, and help employers find their dream candidates. We believe that social responsibility toward the community is an essential duty, ours is focused on finding the fit job for individuals with an Autism spectrum disorder (ASD) and people with impairment Surviving business environment is becoming more challenging than ever, which creates the need to possess all the skills necessary to grow the business and dominate market place. Unlike traditional recruitment and sourcing agencies, our focus is more on the talent acquisition process, it’s more about the proper identification of the skills needed and the recommendation of proper candidates. We are not just a recruitment company that’s after providing candidates and getting the revenue.  Our true focus is about minimizing the turnover rate of employees by identifying the needed skills, recommending the proper candidate and if needed, developing the needed skills in the candidate as well as the community through cooperation with governments and local entities.
  • Specialties Talent Acquisition and Development
  • Website
  • Headquarters Address Siedmiogrodzka 1/123
  • Tagline/Slogan We Stand Stronger When We Stand Together
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Contact US

Email :
Address : Siedmiogrodzka 1 / 123, 01-204 Warszawa
Phone : +48 660 762 309


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