Spot On for Talent Acquisition & Development

IT Supervisor 203 views

Job Description

Scope Of Work:

To assist the IT Manager to ensure hotel computer systems are installed and operating properly and system security measures are in place. To ensure computer hardware is well maintained and that systems are utilized to their maximum potential.

Job Responsibilities:

1. Assists the IT Manager with maintaining Microsoft Windows applications and systems including but not limited to: Windows 7, Windows XP; Windows Server 2003/8; and Microsoft Exchange.

2. Assists the IT Manager with Maintaining routers; adding/terminating users; assigning rights and access; resetting passwords; establishing email addresses; assessing and reporting operational status; performing backups and restores; including performing routine preventative maintenance.

3. Assist colleagues in understanding and using the technology available within the hotel.

4. Establishes, documents, tests and communicates short-term and long-term emergency procedures.

5. Ensures compliance with all software licensing agreements and safeguards software media and associated licenses.

6. Working with the IT Manager ensures that all company IT related Standard Operating Procedures are implemented, monitored and updated accordingly.

7. Maintains LAN/WAN maintenance logs.

8. Working with the IT Manager ensures that all company IT related Standard Operating Procedures are implemented, monitored and updated accordingly.

9. Presents and implements technological alternatives to streamline functions and improve productivity.

10. Creates and maintains LAN/WAN maintenance logs.

11. Assists the IT Manager with the discovery, mitigation and documentation of information technology risks.

12. Assists the IT Manager with the completion of the required monthly IT reports.

13. Maintains and tests the technology disaster recovery plan.

14. Ensures networks, workstations, operating system and software applications are operational; ensures hardware and software is patched and or updated; ensures all analog and broadband circuits are operational in accordance with vendor specifications. Responsible for troubleshooting workstations, networks, software applications, phones, copiers and other technologies.

15. Demonstrates the 12-Service Excellence Basics.

16. Keeps updated with the latest industry trends and new product in the market.

HR Responsibilities:

17. Attends all hotel trainings as required.

18. Adheres to all HR and hotel policies and procedures.

19. Continually strives to improve self; knowledge and skills.

Financial Responsibilities:

20. To maintain HSIA including Wi-Fi where appropriate, as per brand requirements in order to generate revenue to the hotel.

21. Actively participates in all hotel energy saving and recycling initiatives.

General Responsibilities:

22. Attends monthly departmental meetings and daily briefings as required.

23. Ensures that the appropriate standards of conduct, dress, hygiene, uniform and appearance are maintained at all times.

24. Strictly adheres to the hotel’s Policy on Confidentiality and Ethics.

25. To actively participate in all EHSMS and FSMS requirements.

26. To carry out any additional tasks and projects as requested by the IT Manager.

Job Requirements

Competencies & Skills




Winning Attitude

Communication Skills


Embraces Change

Strategic Thinker

Learning and Continuous Development

Teamwork/Team Player

Personality Traits



Self Motivated

Outgoing & friendly



Sense of Humour


Knowledge & Language


Good Working Knowledge of all Microsoft Products

Basic Working Knowledge of Hotel Applications – Opera/Micros

Advanced Spoken and Written English


Basic Working Knowledge of Hotel Applications – PABX, IP Telephony, IP TV and CCTV systems

Basic Spoken Arabic



High School Graduate


Industry Based Certification MCSE/MCSA/CCNA



Minimum 2-Years Experience Working Within IT


Minimum 2-Years Experience Working Within IT in 5 Star Hotels

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Company Information
  • Total Jobs 3601 Jobs
  • Category Recruitment Consultancy
  • Slogan We Stand Stronger When We Stand Together
  • Full Address Siedmiogrodzka 1/123 , 01-204 Warszawa
  • Address Warszawa
  • Industry Human Resources, Recruitment Consultancy, Training
  • Company Type LLC
  • Email
  • SPOC
  • About The Company Spot On was founded to help people find their dream job, and help employers find their dream candidates. We believe that social responsibility toward the community is an essential duty, ours is focused on finding the fit job for individuals with an Autism spectrum disorder (ASD) and people with impairment Surviving business environment is becoming more challenging than ever, which creates the need to possess all the skills necessary to grow the business and dominate market place. Unlike traditional recruitment and sourcing agencies, our focus is more on the talent acquisition process, it’s more about the proper identification of the skills needed and the recommendation of proper candidates. We are not just a recruitment company that’s after providing candidates and getting the revenue.  Our true focus is about minimizing the turnover rate of employees by identifying the needed skills, recommending the proper candidate and if needed, developing the needed skills in the candidate as well as the community through cooperation with governments and local entities.
  • Specialties Talent Acquisition and Development
  • Website
  • Headquarters Address Siedmiogrodzka 1/123
  • Tagline/Slogan We Stand Stronger When We Stand Together
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Contact Us

Contact US

Email :
Address : Siedmiogrodzka 1 / 123, 01-204 Warszawa
Phone : +48 660 762 309


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