Job Title: National Outings Training and Development Manager
Reports To: National Outings Director
Context: Under the direction of the National Outings Director and in coordination with the volunteer training infrastructure, manages the development and implementation of training for all National Outings volunteers conducting trips and activities; develops and provides continuing education for existing leaders and subcommittee volunteers; and cultivates new constituents, trips, and other ways to expand capacity within the program and broaden the appeal of National Outings with new constituencies.
Scope: The National Outings Training and Development Manager, working extensively with volunteers, leaders and other training personnel is responsible for all aspects of training within National Outings. The position designs and implements the professional skills training necessary to lead effective and safe National Outings, cultivates leaders and evaluates the overall effectiveness of training design and delivery. The position works with other departmental units including Strategic Partnerships, Operations, Training, Equity and other programs within the Conservation Department in developing new trips or constituencies. Partners with Training Director to ensure common purpose and approach around curriculum, leadership development, and impact assessment.
- Training Development and Support: Identifies training topics and needs and develops online or in-person sessions. Manages offline and remote training processes including mentoring and support. Maintains training handbooks for field and Home School trainings and updates regularly with best practices and lessons learned. Helps train, develop and support volunteer field trainers and mentors.
- Training Delivery: Conducts and manages annual National field trainings, developing daily plans and identifying core competencies of expected graduates.
- Leader Development: Trains and coaches volunteer leaders in problem-solving, conflict resolution, working relationships, leadership skills, and the Sierra Club’s equity and inclusion values. Provides general and technical guidance to staff and volunteers in the interpretation and implementation of Outings policies and procedures; identifying, developing and evaluating training needs; and increasing Outings overall organizational effectiveness.
- Trip Management: Supports volunteers in management, oversight and compliance with leader certifications and trip safety management plans.
- Trip Development: Works with internal and external partners to develop new destinations and itineraries. Solicits and develops custom trips for outside entities. Works with our Strategic Marketing Task Force and the Outings Committee to develop and test innovative new trips, strategies, and initiatives to retain existing participants and cultivate new on
- Risk Management Support: Attends outdoor activity risk management conferences and training sessions to align program expectations with outdoor industry standards. Maintains knowledge and understanding of Club insurance policies and coverages and educates and trains volunteers on the use and limits of policies. Acts as backup to Director on incidents and emergency response.
- Program Support and Development: Develops methods to assess training impact and support volunteers’ leadership development. Identifies, develops and delivers customized training to support the individual and programmatic needs.
- Equity, Inclusion, and Justice: Works on initiatives to further the Sierra Club’s equity, inclusion, and justice goals and values among Outings leaders and participants, including a cultural competency guide, the Young Leaders and Participants Committee, and other opportunities to create a more inclusive environment for all.
- Budget: Develops and monitors Outings training budgets in collaboration with supervisor. Authorizes payment of related bills.
Knowledge & Skills:
- B.A. degree in Business and Outdoor Recreation or equivalent combination of education and experience.
- Minimum 5 years’ prior experience in outdoor recreation programs and activities including direct leadership and training experience.
- Prior experience working with outdoor programs/operations. Preference for experience working in multicultural settings and demonstrated success in welcoming diverse populations into outdoor programming.
- Prior experience and demonstrated ability and effectiveness working with volunteers.
- Knowledge and experience in a wide variety of safety management protocols and practices encompassing the outdoor activities.
- Knowledge of the outdoor field and/or advocacy strategies.
- Ability to work as constructive team member with both staff and volunteers.
- Excellent organizational skills and ability to track multiple priorities.
- Excellent interpersonal skills in working with the public, volunteers, and staff.
- Strong written and oral communication skills.
This position is represented by a collective bargaining unit and is subject to the terms and conditions of the contract between Sierra Club and Progressive Workers Union or Sierra Employee Alliance, depending on location.
The Sierra Club offers competitive salary package commensurate with skills and experience plus excellent benefits that include medical, dental, and vision coverage, and a retirement savings 401(k) plan. This is a category 4 exempt position.
Sierra Club is a 501(c)(4) organization. Sierra Club does not sponsor H1B visas.
The Sierra Club is an equal opportunity employer committed to a diverse workforce.
Explore, enjoy and protect the planet.
*If you are applying for more than one position with us, please attach your job-specific cover letters in the ‘Attachments’ section.