At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.
After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Passenger Service Agents to join our Ground Operations Team on part time Fixed Term contracts.
Reporting to the Passenger Service Supervisor, the Passenger Service Agent will responsible for
Delivering fantastic customer service
Providing a warm and friendly welcome
Supporting our customers throughout their journey in the airport
Provide an efficient check-in service, you will also offer additional products and services to our customers, really making the most of their experience with us
You will also be the welcoming face that meets our customers on arrival
The successful candidates will have a:
Genuine passion for delivering outstanding customer service
A positive and flexible approach and always have a smile on your face
Support and help our customers and your Team
Proven track record in handling customer queries in a fast-paced environment
To be successful in this role you must be fluent in Spanish and English
In return we offer:
- Positions available across Europe
Excellent training and support to develop your career with Jet2.com
Fully paid training
Rosters given in advance
Monthly 1-1 and coaching sessions
Great team spirit and atmosphere
Chance to make a real difference to our customers holiday
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.