Spot On for Talent Acquisition & Development

We are looking for a fluent Polish & English speaker to join our Technical Support Team so if you are an interested talent, then this opportunity is for YOU.

Apply now and start your professional chapter.

Duties and Responsibilities

Combining technical skills with an intelligent and solutions-based approach to problem-solving, you will lead by example in providing customer service excellence.

  • You will communicate directly with different stakeholders using phone, ticketing system and remote tools to solve customer issues
  • Ensure incoming emails/calls/requests are categorized, logged and resolved aiming for customers satisfaction.
  • Understanding Customer’s problem (Phone/Mail) & Finding Solution
  • Being able to explain the cause of the problem & when needed escalating/reporting product issues to the development team
  • Prioritizes and managing several open cases at one time
  • Troubleshoots system and network problems and diagnosing and solving software faults

Targeted Qualifications:

  • Must-Have
    • Fluency level of C1 or higher in English and Polish language
    • Customer & Quality Focus, while being Result Orientation with logical Sense of Urgency
    • Good communication skills & a strong Team Player
    • Ability to work under pressure
    • Understanding how to retain client satisfaction
    • Ability to investigate problems independently (when there is e.g. no KB solution ready)

 

  • Nice to Have (Will be considered as a strong Plus)
    • Sc. or higher Degree in (Engineering/ Computer Science/ Information System)
    • 1 Year of Work Experience

Offer and Benefits

  • Attractive Salary PLN 3350 Gross/Brutto.
  • Paid On-The-Job Training
  • Private Medical Insurance & Sports Card
  • Motivational Programs and Engaging Events
  • Work in a dynamically developing international company with an Interesting and dynamic work environment
  • Job Location: Central Warsaw with direct access to shopping facilities and catering center.

How To Apply

If you are interested in the job and you meet the above criteria you need to:

  • Register / sign-in to www.spotonps.pl
  • Create your resume
  • Apply for this job with your resume.

 

Please take into consideration the large volumes of applicants, we only want the shortlisted ones

In the CV, or resume or application, place the following statement:

“I hereby consent to the processing of my personal data for the purpose of current and future recruitment processes through “Spot On Sp. z o.o.” and its clients and partners, pursuant to the Act of 29 August 1997 on the protection of personal data (Journal of Laws of 2002, No. 101, item 926, as amended).”

 

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More Information

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Company Information
  • Total Jobs 3758 Jobs
  • Category Recruitment Consultancy
  • Slogan We Stand Stronger When We Stand Together
  • Full Address Siedmiogrodzka 1/123 , 01-204 Warszawa
  • Address Warszawa
  • Industry Human Resources, Recruitment Consultancy, Training
  • Company Type LLC
  • Email enquiries@spotonps.com
  • SPOC enquiries@spotonps.com
  • About The Company Spot On was founded to help people find their dream job, and help employers find their dream candidates. We believe that social responsibility toward the community is an essential duty, ours is focused on finding the fit job for individuals with an Autism spectrum disorder (ASD) and people with impairment Surviving business environment is becoming more challenging than ever, which creates the need to possess all the skills necessary to grow the business and dominate market place. Unlike traditional recruitment and sourcing agencies, our focus is more on the talent acquisition process, it’s more about the proper identification of the skills needed and the recommendation of proper candidates. We are not just a recruitment company that’s after providing candidates and getting the revenue.  Our true focus is about minimizing the turnover rate of employees by identifying the needed skills, recommending the proper candidate and if needed, developing the needed skills in the candidate as well as the community through cooperation with governments and local entities.
  • Specialties Talent Acquisition and Development
  • Website https://spotonps.pl/
  • Headquarters Address Siedmiogrodzka 1/123
  • Tagline/Slogan We Stand Stronger When We Stand Together
Connect with us
Contact Us

Contact US

Email : info@spotonps.pl
Address : Siedmiogrodzka 1 / 123, 01-204 Warszawa
Phone : +48 660 762 309

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