Spot On for Talent Acquisition & Development

Technical Support Specialist 227 views

Join a team recognized for leadership, innovation and diversity

The Customer Site Supervisor (CSS) is critical to the smooth operation of our customers distribution centers and will be required to supervise and work alongside a team of Customer Service Technicians performing journeyman level work involving troubleshooting, repairing, and conducting preventive maintenance on our customers various material handling systems. The CSS Site Supervisor will ensure preventive maintenance schedules are met, both mechanically and electrically, with support from other internal engineers and repairs are made when needed. The CSS Site Supervisor may represent Intelligrated on site and will also need to follow our customers’ guidelines for general work practices outlined on site. May oversee and direct financial aspects as assigned and/or in area of responsibility by monitoring and tracking expenses compared to budget; monitoring asset utilization; preparing, reviewing and/or analyzing business reports

Assigns and monitors maintenance department daily operation by monitoring and driving department performance related to maintaining the material handling equipment covered under the contract, while ensuring the team members comply with state and federal regulations (i.e. OSHA, Hazardous Waste, NFPA etc.) relating to maintenance operations

Monitors and ensures areas of responsibility is in compliance with Intelligrated’s standards for quality and safety, maintaining procedures and supporting documentationAssists in driving and implementing the business plan against the contract for the area of responsibility to achieve facility goals (e.g. production, quality, safety); implements operational improvements

Supervises duties and leads Customer Service Technicians and Sr. CustomerAssists in forecasting and follows-up on staffing, workload and performance results to meet business demands for workload and performance results

Provides resolution to mechanical, technical/control issues; documents all information relating to customer support issues in CMMS and Dashboard databaseFollows up with customers and other departments to ensure issues have been resolved

Assists in the development of specific technical and training documentation; assists in the development of a Technical Support Help Desk/Troubleshooting guide

Ensures the appropriate paperwork is completed in a timely manner

Maintains inventory of company supplied tools

Provides information to the Customer Service Department and other members of management to enhance Customer Service success

Executes a safe and timely, quality oriented preventive maintenance occurrence on the conveyor system

Adheres to all department and company standards, operating procedures and safety requirements while contributing to improvement

Monitors and ensures areas of responsibility are in compliance


Provides resolution to mechanical, technical/control issues


Follows up with customers and other departments


Assigns and monitors maintenance department


Reporting and other administrative duties



High School diploma or GED is required

5+ yrs Mechanical troubleshooting and repair experience required5+ yrs Electrical troubleshooting and repair experience required

MS Office skills (Word, Excel, PowerPoint and Outlook)Shift work may be required.


Material handling experience in Conveyor, sortation, palletizers, and robotics is a plus.Controls Troubleshooting experience a plusNetworking Troubleshooting experience a plus, but required for Sr. Level.2+ yrs Leadership experience

Nonexempt Discover Honeywell Intelligrated


  • Continued Professional Development
  • 1st Shift
  • Some Travel Required


  • Job ID: HRD25129
  • Category: Customer/Product Support
  • Location: 3223 Sunset Blvd Ste 101, US Hwy #378, West Columbia, SC 29169 USA

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Only candidates can apply for this job.
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Company Information
  • Total Jobs 3757 Jobs
  • Category Recruitment Consultancy
  • Slogan We Stand Stronger When We Stand Together
  • Full Address Siedmiogrodzka 1/123 , 01-204 Warszawa
  • Address Warszawa
  • Industry Human Resources, Recruitment Consultancy, Training
  • Company Type LLC
  • Email
  • SPOC
  • About The Company Spot On was founded to help people find their dream job, and help employers find their dream candidates. We believe that social responsibility toward the community is an essential duty, ours is focused on finding the fit job for individuals with an Autism spectrum disorder (ASD) and people with impairment Surviving business environment is becoming more challenging than ever, which creates the need to possess all the skills necessary to grow the business and dominate market place. Unlike traditional recruitment and sourcing agencies, our focus is more on the talent acquisition process, it’s more about the proper identification of the skills needed and the recommendation of proper candidates. We are not just a recruitment company that’s after providing candidates and getting the revenue.  Our true focus is about minimizing the turnover rate of employees by identifying the needed skills, recommending the proper candidate and if needed, developing the needed skills in the candidate as well as the community through cooperation with governments and local entities.
  • Specialties Talent Acquisition and Development
  • Website
  • Headquarters Address Siedmiogrodzka 1/123
  • Tagline/Slogan We Stand Stronger When We Stand Together
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Email :
Address : Siedmiogrodzka 1 / 123, 01-204 Warszawa
Phone : +48 660 762 309


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