Spot On for Talent Acquisition & Development

Technicien informatique 162 views

Job Summary

We are looking for experienced French Speaking IT Technician who has experience of providing 1st level Desktop and IT Support. Two years experience of IT , Desk side Support or network field support experience is required. Candidate must of good communication skills to coordinate with remote level 2 support teams. Candidates must be willing to work as independent service provider or as Freelancers

  • A successfully completed technical course (eg computer science, engineering, electrical engineering) or a comparable technical education
  • At least 5 years of professional experience in the design and realization of infrastructure projects in the area of complex data centre solutions
  • Basic knowledge in IT-business architectures such as ITIL
  • In-depth experience in the implementation of complex infrastructures and structured cabling in data centres
  • Very good knowledge of Cisco UCS and VMWare
  • Very good knowledge in the field of storage with systems of the manufacturer NetApp or EMC.
  • Very good (technical) knowledge in Server operations and installation both Hardware and software. Linux, Windows, Etc
  • Self-confidence and the ability to convey ideas as well as an open-minded personality with very good analytical understanding and problem-solving competences
  • Have competency with operating systems such as Windows, DOS, Unix Linux,
  • Have competency with various scripting languages such as JavaScript, ASP, JSP, PHP,
  • Have good knowledge on switching & routing
  • Have hands and experience on Cisco LAN, WAN & wireless devices
  • Experienced in switch IOS upgrades
  • Experienced in creating and configuring VLANs, ACLs, and SNMP
  • Certified CompTIA A+ and CompTIA Network+ .
  • Very good knowledge of German and English spoken and written
  • IT networks and voice services,
  • Thin Client technology (Citrix),
  • Ticket handling tools/cross team troubleshooting;
  • Understanding of IT Service Management concepts;
  • Strong verbal communication skills, including the ability to document operations procedures;
  • Strong customer service skills and the ability to deal all types of customer service requests;
  • Good analytical, communication, problem solving, and organizational skills;
  • Ability to effectively work independently and in a multi-cultural team environment;
  • Ability to effectively interact with a diverse user base;
  • Ability to work in a manufacturing environment with sensitivity safety and physical security;
  • Fluent in local language and in English;
  • Highly organized, result oriented, self-motivated and proactive;
  • Analytical, solution minded and delivery focused;
  • Driving license.

Responsibilities and Duties

  • To take ownership of user problems and be proactive when dealing with user issues.
  • To log all calls on the call logging system and maintain full documentation.
  • Respond to inquiries from clients and help them resolve any hardware or software problems.
  • Maintain a log of any software or hardware problems detected.
  • Support users in the use of Computer equipment by providing necessary training and advice
  • To Troubleshoot and solve Problems of Workstation
  • Maintaining Asset Register of all IT equipment in IS Workshop and Department
  • Managing and maintaining Workstations 7/8/10
  • Implementing workstations 7/8/10
  • Implementing & Support of MS Office 2000-2013 products incl. but not limited to MS Word, MS Excel, MS Outlook, MS PowerPoint
  • To Install and Support Network & Local Printers
  • Installation of Desktop IP Phones
  • Required to work long hours from time to time
  • Basic MS Active Sync & Blackberry knowledge
  • Setups of iPad, iPhone and Android devices
  • Ability to do remote support (Tools will be provided)
  • To provide technical support; answering support queries either onsite or via phone or email.
  • To maintain a high degree of customer service for all support queries and adhere to IS Policies and Procedures.

Qualifications and Skills

  • A successfully completed technical course (eg computer science, engineering, electrical engineering) or a comparable technical education
  • At least 5 years of professional experience in the design and realization of infrastructure projects in the area of complex data centre solutions
  • Basic knowledge in IT-business architectures such as ITIL
  • In-depth experience in the implementation of complex infrastructures and structured cabling in data centres
  • Very good knowledge of Cisco UCS and VMWare
  • Very good knowledge in the field of storage with systems of the manufacturer NetApp or EMC.
  • Very good (technical) knowledge in Server operations and installation both Hardware and software. Linux, Windows, Etc
  • Self-confidence and the ability to convey ideas as well as an open-minded personality with very good analytical understanding and problem-solving competences
  • Have competency with operating systems such as Windows, DOS, Unix Linux,
  • Have competency with various scripting languages such as JavaScript, ASP, JSP, PHP,
  • Have good knowledge on switching & routing
  • Have hands and experience on Cisco LAN, WAN & wireless devices
  • Experienced in switch IOS upgrades
  • Experienced in creating and configuring VLANs, ACLs, and SNMP
  • Certified CompTIA A+ and CompTIA Network+ .
  • Very good knowledge of German and English spoken and written
  • IT networks and voice services,
  • Thin Client technology (Citrix),
  • Ticket handling tools/cross team troubleshooting;
  • Understanding of IT Service Management concepts;
  • Strong verbal communication skills, including the ability to document operations procedures;
  • Strong customer service skills and the ability to deal all types of customer service requests;
  • Good analytical, communication, problem solving, and organizational skills;
  • Ability to effectively work independently and in a multi-cultural team environment;
  • Ability to effectively interact with a diverse user base;
  • Ability to work in a manufacturing environment with sensitivity safety and physical security;
  • Fluent in local language and in English;
  • Highly organized, result oriented, self-motivated and proactive;
  • Analytical, solution minded and delivery focused;
  • Driving license.

Success Factors:

Prime Success Factors (focus on results, drive change, promote teamwork, build trust and respect, and understand customer perspective) along with the following:

  • Attention to detail;
  • Problem resolution capabilities;
  • Communication skills/ability to share Information;
  • Learning capabilities;
  • Drive to take responsibility.

Candidate must be willing to work as independent service provider and or on ad hoc basis.

Keywords: IT Support Engineer, Desktop Support Engineer, Windows Migration Engineer, Dispatch Technician, Break Fix, Datacenter Support Engineer, Network Support Engineer, Office Migration, SCCM, Exchange Server, CCNA, Citrix, Active Directory

Job Types: Full-time, Part-time, Temporary, Internship, Contract, Commission, …

Salary: 230.00€ to 300.00€ /day

Job Location:

  • Toulouse (31)

Required language:

  • French

Required license or certification:

  • Driving License
Only candidates can apply for this job.
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Company Information
  • Total Jobs 3601 Jobs
  • Category Recruitment Consultancy
  • Slogan We Stand Stronger When We Stand Together
  • Full Address Siedmiogrodzka 1/123 , 01-204 Warszawa
  • Address Warszawa
  • Industry Human Resources, Recruitment Consultancy, Training
  • Company Type LLC
  • Email enquiries@spotonps.com
  • SPOC enquiries@spotonps.com
  • About The Company Spot On was founded to help people find their dream job, and help employers find their dream candidates. We believe that social responsibility toward the community is an essential duty, ours is focused on finding the fit job for individuals with an Autism spectrum disorder (ASD) and people with impairment Surviving business environment is becoming more challenging than ever, which creates the need to possess all the skills necessary to grow the business and dominate market place. Unlike traditional recruitment and sourcing agencies, our focus is more on the talent acquisition process, it’s more about the proper identification of the skills needed and the recommendation of proper candidates. We are not just a recruitment company that’s after providing candidates and getting the revenue.  Our true focus is about minimizing the turnover rate of employees by identifying the needed skills, recommending the proper candidate and if needed, developing the needed skills in the candidate as well as the community through cooperation with governments and local entities.
  • Specialties Talent Acquisition and Development
  • Website https://spotonps.pl/
  • Headquarters Address Siedmiogrodzka 1/123
  • Tagline/Slogan We Stand Stronger When We Stand Together
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Contact Us

Contact US

Email : info@spotonps.pl
Address : Siedmiogrodzka 1 / 123, 01-204 Warszawa
Phone : +48 660 762 309

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