Answer telephone calls, and record
Proficiency in computer (Microsoft Office Word, Excel, PowerPoint,
Projects, use of internet, email)
Proficiency in Front office operating system (Opera preferred)
Outgoing, friendly personality
Fit to work 3 shifts (morning, afternoon, night)
Minimum 1 years’ experience in the same position
Excellent command of English language speaking, reading, writing, typing
Second language German, Russian, Spanish, French and Italian is an advantage
Able to work under pressure independently
Able to manage time and priorities of tasks
High School or equivalent qualification
Customer service focus
Promptly assists customers with any request.
Record guest request and complaints and promptly forwards request to the relevant
Uploading guest details in DTCM and CID system.
Making sure all guest requests are recorded in OTS manual sheet and monitor Runtriz guest satisfaction system from time to time.
Assist Front Office and Guest Relations in varies duties as required.
Monitoring the fire control panel and pool alarm and is fully aware of all emergency procedures in the event of fire, pool alarm, bomb alarm medical assistance, evacuation, etc.
Checking office supplies and ordering for front office and concierge at the beginning of every month
Hotel or Business Details
What will it be like to work for Radisson Blu Residence, Dubai Marina?
Situated along the gorgeous waters of the Persian Gulf, our hotel overlooks the beautiful coastline and spectacular architectural masterpieces of Dubai. Visitors can enjoy the beach year round thanks to constant warm temperatures and impressive malls make the city a retail oasis in the Arabian Desert.
Our rooms and long-lease apartments feature a minimalist design by Matteo Nunziati along with essential conveniences like a kitchen. Dubai has an amazing transportation system and the Radisson Blu offers ample parking to simplify your visit. The well-equipped Al Marsa conference room makes the perfect venue for gatherings of up to 40 attendees. Our meeting specialist is happy to assist with catering and logistics.